The Influence of Standard Operating Procedures and Supervision on Employee Work Productivity Through Work Discipline

Authors

  • Sari Fatul Husna Universitas Riau, Indonesia
  • Susi Hendriani Universitas Riau, Indonesia
  • Dian Puspita Novrianti Universitas Riau, Indonesia

DOI:

https://doi.org/10.57235/jambuair.v2i2.955

Keywords:

SOP, Supervision, Work Discipline and Work Productivity

Abstract

This research was conducted at Perum Jamkrindo Pekanbaru Branch. The purpose of this study is to find out whether Standard Operating Procedures (SOP) and supervision affect employee work productivity and whether work discipline is able to mediate the effect of SOP and supervision on employee work productivity at Perum Jamkrindo Pekanbaru Branch. The population in this study were all employees of Perum Jamkrindo Pekanbaru Branch, totaling 42 employees. The sampling method used is total sampling, namely as many as 42 respondents. The results of this study are, (1) There is a positive and significant influence between SOP and employee work productivity, (2) There is a positive and significant influence between supervision and employee work productivity, (3) There is a positive and significant influence between SOP and work discipline, (4) There is a positive and significant influence between supervision and work discipline, (5) Work discipline has a positive and significant effect on employee work productivity, (6) There is a positive and significant influence on SOP on employee work productivity through work discipline and, (7) There is a positive and significant influence on supervision on employee productivity through work discipline.

Downloads

Download data is not yet available.

References

Efendy NST, Asrizal, and Muhammad Taufik Lesmana. (2018). Social Sciences And Educational Technology Influence Of Work Discipline And Supervision To Increasing Employee Productivity In Pt. Citra Robin Sarana Medan. Jurnal Manajemen, 8(2), 742-750. https://doi.org/10.31227/osf.io/bfjmp.

Fitrianingrum, Eva Dila. (2015). Pengaruh Pengawasan Terhadap Work Discipline Pegawai Pada Kantor Kecamatan Samarinda Ulu Kota Samarinda. E-journal Administrasi Negara, 3 (5), 1644–1655.

Handoko. (2013). Manajemen Personalia dan Sumber Daya Manusia. Yogyakarta: Penerbit BPFE Anggota IKAPI.

Hasibuan, S. (2013). Manajemen Sumber Daya Manusia. Jakarta: Bumi Aksara.

Inayah, N. (2018). Pengaruh SOP (Standar Operasi Prosedur) Dan Lingkungan Kerja Terhadap Produktivitas Pegawai PT BNI 46 (PERSERO) Tbk Cabang Mattoangin Di Kota Makassar. (Skripsi Sarjana, Universitas Islam Negeri Alauddin Makassar). http://repositori.uin-alauddin.ac.id/15087/.

Mayani, Yuni. (2019). Analisis Pengawasan Terhadap Produktivitas Kerja Pegawai Dengan Work Discipline Sebagai Variabel Intervening Pada Pegawai Kantor Camat Sunggal. (Skripsi Sarjana, Universitas Pembangunan Panca Budi Medan).https://repository.pancabudi.ac.id/website/files/56311/17665/penelitian/analisis-pengawasan-terhadap-produktivitas-kerja-pegawai-dengan-disiplin-kerja-sebagai-variabel-intervening-pada-pegawai-kantor-camat-sunggal.

Murnawantika, Dian. (2014). Pengaruh Pengawasan Terhadap Produktivitas Kerja Karyawan Pada Cv. Putra Kaltim di Samarinda. E-Journal Ilmu Administrasi Bisnis, 2 (4), 614–28.

Novrianti, Dian Puspita and Jumaren Jumaren. (2019). Pengaruh Standar Operasional Prosedur dan Fasilitas Perusahaan Terhadap Kinerja Karyawan. Jurnal Manajemen Universitas Bung Hatta, 14 (1), 37-45.

Reza, Rizky Muhammad. (2019). Pengaruh Penetapan Standard Operating Procedures Dan Lingkungan Kerja Terhadap Produktivitas Karyawan ( Survei Pada Karyawan Hotel Grand Metro Tasikmalaya Departement Housekeeping) (Skripsi Sarjana, Universitas Siliwangi). http://repositori.unsil.ac.id/5786/.

Sailendra, Annie. (2015). Langkah-Langkah Praktis Membuat SOP. Cetakan Pertama. Yogyakarta. Trans Idea Publishing.

Sedarmayanti. (2011). Sumber Daya Manusia Dan Produktivitas Kerja. Cetakan Kedua. Bandung: Mandar Maju.

Siregar et al. (2018). Pengaruh Work Discipline Terhadap Produktivitas Kerja Karyawan PT. Perkebunna Nusantara IV (Persero) Unit Usaha Pabatu. Jurnal Agriuma. 1 (2), 68-77.

Sutrisno, Edy. (2013). Manajemen Sumber Daya Manusia. Cetakan Kelima. Yogyakarta: Prenada Media.

Syahputra, Winanda. (2017). Pengaruh Penerapan Standard Operating Procedures (SOP) Terhadap Peningkatan Work Discipline Pegawai Di Kantor Badan Kepegawaian Daerah Kota Binjai. (Skripsi Sarjana, Universitas Muhammadiyah Sumatera Utara). http://repository.umsu.ac.id/bitstream/123456789/4430/1/SKRIPSI%20WINANDA%20SYAHPUTRA.pdf.

Tanjung, Adrian and Bambang Subagjo. (2012). Panduan Praktis Menyusun Standar Operasional Prosedur (SOP) Instansi Pemerintah. Yogyakarta: Total Media.

Tsetim et al. (2019). Effect of Supervision on Employee Productivity in the Transport Industry in Benue State, Nigeria. Saudi Journal of Business and Management Studies, 04 (12), 912-918.

Downloads

Published

2023-09-09

Issue

Vol. 2 No. 2 (2023): October 2023

Section

Articles

Citation Check

License

  1. Authors certify that the work reported here has not been published before and contains no materials the publication of which would violate any copyright or other personal or proprietary right of any person or entity.
  2. Authors dont transfer or license the copyright of publishing to JAMBU AIR: Journal of Accounting Management Business and International Research to publish the article in any media format, to share, to disseminate, to index, and to maximize the impact of the article in any databases.
  3. Authors hereby dont agree to transfer a copyright for publishing to JAMBU AIR: Journal of Accounting Management Business and International Research a Publisher of the manuscript. 
  4. Authors reserve the following: 
    1. all proprietary rights other than copyright such as patent rights; 
    2. the right to use all or part of this article in future works of our own such as in books and lectures;
    3. use for presentation in a meeting or conference and distributing copies to attendees; 
    4. use for internal training by author's company;
    5. distribution to colleagues for their research use;
    6. use in a subsequent compilation of the author's works;
    7. inclusion in a thesis or dissertation;
    8. reuse of portions or extracts from the article in other works (with full acknowledgement of final article);
    9. preparation of derivative works (other than commercial purposes) (with full acknowledgement of final article); and
    10. voluntary posting on open web sites operated by author or author’s institution for scholarly purposes, but it should follow the open access license of Creative Common CC BY-NC-SA License.